Blog
Browse our articles & learn more about the intersection of AI & Insurance.
Oct 8, 2025
From Frustration to AI-Powered Clarity
Most of us accept insurance policy wording as “just the way it is.” Long, complex, and often impossible to decode. For Jasmin Flori-Hess, CEO and Founder of Raindrop, it became personal. After spending 15 hours wrangling her own family’s policies, she realised what many customers and even brokers...
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Aug 3, 2025
What are AI agents? And how do they make insurance tools smarter?
It may be the crux of a broker or underwriter's job, but comparing insurance policies is anything but easy. Minor wording differences, structural inconsistencies and evolving definitions can all shift how that cover is interpreted.
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Jul 17, 2025
How to Tell if Your AI Insurance Platform Is Legit:
It's been more than a decade since the AI buzz became mainstream. And since that time, companies have been filling their promotional communications with mentions of their "AI-powered" to gain the attention of potential customers and investors.
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Jun 23, 2025
The Weight of Advice: Why Accurate Insurance Guidance Matters
There is no shortage of examples illustrating the immense responsibility brokers face when advising clients on their insurance coverage. In 2004, a broker was found negligent for failing to ensure their client understood the limitations of their business insurance policy.
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Jun 16, 2025
Productivity vs Risk in the Age of AI
AI is powerful. Everyone has been playing with it, and most of us, by now, have realised that not all AI tools are created equal. General-purpose platforms like ChatGPT are incredibly useful, but in a professional setting, they weren't designed to handle the privacy, compliance...
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Jun 2, 2025
Raindrop launches powerful AI-enabled platform
DARWIN, AUSTRALIA, 2 June 2025—Following successful beta testing with selected brokers, Raindrop has officially launched its full-featured platform, now available to insurance professionals nationwide as of May 2025.
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May 19, 2025
PODCAST: Why Transparent Policy Communication Matters
Insurance policies are designed to be comprehensive and legally sound, but their complexity often leaves both customers and professionals overwhelmed and uncertain. Bridging the gap between regulatory necessity and user...
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May 13, 2025
Claims Leaders Summit
Raindrop is excited to be an exhibitor at the highly anticipated Claims Leaders Summit at The Fullerton in Sydney. We're looking forward to engaging directly with the dedicated claims professionals and leaders attending the summit. Our goal is to understand your...
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May 3, 2025
Insurance Business Awards 2025
Proud moments on a night that celebrated excellence across the Australian insurance industry! Raindrop is delighted to have sponsored the Insurance Business Awards 2025 and join in honouring the individuals and teams shaping the future of insurance. Congratulations to all the deserving winners...
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May 1, 2025
Interview as part of InsurTech Startup Female Founder Series
Ron Arnold from 11eight has interviewed Jasmin Flori-Hess as part of his InsurTech Female Founders series. Read the article here Ron Arnold wrote on LInkedIN: I have been lucky enough to talk to Jasmin Flori-Hess of Raindrop several times...
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Apr 10, 2025
Northern Territory Government supports Raindrop
Today was a truly special day for Raindrop, marked by the official announcement from Northern Territory Government we are one of five recipients of the 2025 Business Innovation Program (BIP) . We're deeply grateful for the support of the NT Government's BIP...
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Apr 1, 2025
Why Brokers need clearer Insurance Policy documents
Our CEO was recently featured in Insurance Business Magazine, discussing the critical need for clearer insurance policy documents. The article highlights the challenges brokers face and emphasises how improved clarity directly impacts the claims process. Here some takeouts...
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